Privacy policy

Privacy Policy

Effective Date: 01|03|2025

1. Introduction

Welcome to Technical Essentials Web and Application ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when using our marketplace.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping address, and payment details.
  • Account Information: Username, password, and profile details.
  • Transaction Data: Purchase history, order details, and payment transactions.
  • Device Information: IP address, browser type, operating system, and location data.
  • User Communications: Messages and interactions with sellers, buyers, and delivery personnel.

3. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account.
  • To process transactions and facilitate communication between buyers, sellers, and delivery personnel.
  • To enhance user experience by personalizing recommendations.
  • To provide customer support and respond to inquiries.
  • To improve our platform through analytics and feedback.
  • To comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Sellers and Buyers: Necessary details to complete transactions.
  • Delivery Personnel: To facilitate product delivery.
  • Service Providers: Third-party partners for payment processing, hosting, and analytics.
  • Legal Authorities: If required by law or to protect our rights and users' safety.

5. Data Security

We implement security measures to protect your personal data. However, no online platform is 100% secure. We encourage you to use strong passwords and be cautious when sharing personal details.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect analytical data. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to data processing.
  • Request a copy of your data.

To exercise these rights, contact us at info@technicalessentials.store or call 0978464004.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services. We encourage you to review this page periodically.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Technical Essentials Web and Application
Email: info@technicalessentials.store
Phone: 0978464004

By using our platform, you agree to this Privacy Policy.