Return policy

Return Policy

Effective Date: 01|03|2025

1. Overview

At Technical Essentials Web and Application, we strive to ensure a smooth and satisfactory shopping experience for both buyers and sellers. This Return Policy outlines the conditions under which returns are accepted, the process for requesting a return, and any applicable limitations.

2. Eligibility for Returns

Returns are accepted under the following conditions:

  • The item received is defective, damaged, or not as described by the seller.
  • The item is unused, in its original packaging, and includes all accessories and documentation.
  • The return request is made within [X] days from the date of delivery.
  • The buyer provides proof of purchase, such as an order number or receipt.

3. Items Not Eligible for Return

Certain items are non-returnable, including but not limited to:

  • Digital or downloadable products.
  • Items marked as “Final Sale” or “Non-Returnable” by the seller.
  • Customized or personalized products.
  • Perishable goods, such as food or consumable products.
  • Items that have been used, altered, or damaged by the buyer.

4. Return Process

  1. Submit a Return Request:
    • Buyers must initiate a return request via the Technical Essentials Web and Application platform or by contacting our support team at info@technicalessentials.store or 0978464004.
  2. Approval and Return Instructions:
    • The seller will review the request and provide return instructions, including the return shipping address.
  3. Shipping the Item:
    • Buyers are responsible for securely packaging the item and covering return shipping costs unless the return is due to a seller error or a defective item.
  4. Inspection and Refund:
    • Once the seller receives the returned item, it will be inspected to verify eligibility. If approved, a refund, exchange, or store credit will be processed.

5. Refunds

  • Approved refunds will be issued using the original payment method.
  • Processing time may take [X] business days, depending on the payment provider.
  • Shipping fees and handling charges are generally non-refundable unless the return is due to an error by the seller.

6. Disputes and Seller Policies

  • Individual sellers may have their own return policies, which will be displayed on their product listings. Buyers should review these policies before purchasing.
  • In case of a dispute, Technical Essentials Web and Application will mediate to find a fair resolution.

7. Contact Us

For any return-related inquiries, contact us at:

Technical Essentials Web and Application
📧 Email: info@technicalessentials.store
📞 Phone: 0978464004

By making a purchase, you acknowledge and agree to this Return Policy.