Return Policy
Effective Date: 01|03|2025
1. Overview
At Technical Essentials Web and Application, we strive to ensure a smooth and satisfactory shopping experience for both buyers and sellers. This Return Policy outlines the conditions under which returns are accepted, the process for requesting a return, and any applicable limitations.
2. Eligibility for Returns
Returns are accepted under the following conditions:
- The item received is defective, damaged, or not as described by the seller.
- The item is unused, in its original packaging, and includes all accessories and documentation.
- The return request is made within [X] days from the date of delivery.
- The buyer provides proof of purchase, such as an order number or receipt.
3. Items Not Eligible for Return
Certain items are non-returnable, including but not limited to:
- Digital or downloadable products.
- Items marked as “Final Sale” or “Non-Returnable” by the seller.
- Customized or personalized products.
- Perishable goods, such as food or consumable products.
- Items that have been used, altered, or damaged by the buyer.
4. Return Process
- Submit a Return Request:
- Buyers must initiate a return request via the Technical Essentials Web and Application platform or by contacting our support team at info@technicalessentials.store or 0978464004.
- Approval and Return Instructions:
- The seller will review the request and provide return instructions, including the return shipping address.
- Shipping the Item:
- Buyers are responsible for securely packaging the item and covering return shipping costs unless the return is due to a seller error or a defective item.
- Inspection and Refund:
- Once the seller receives the returned item, it will be inspected to verify eligibility. If approved, a refund, exchange, or store credit will be processed.
5. Refunds
- Approved refunds will be issued using the original payment method.
- Processing time may take [X] business days, depending on the payment provider.
- Shipping fees and handling charges are generally non-refundable unless the return is due to an error by the seller.
6. Disputes and Seller Policies
- Individual sellers may have their own return policies, which will be displayed on their product listings. Buyers should review these policies before purchasing.
- In case of a dispute, Technical Essentials Web and Application will mediate to find a fair resolution.
7. Contact Us
For any return-related inquiries, contact us at:
Technical Essentials Web and Application
📧 Email: info@technicalessentials.store
📞 Phone: 0978464004
By making a purchase, you acknowledge and agree to this Return Policy.