Terms and Condition

TERMS AND CONDITIONS FOR PURCHASING ON TECHNICAL ESSENTIALS WEB AND APPLICATION

1. Introduction Welcome to Technical Essentials, a marketplace connecting buyers, sellers, and delivery personnel for technical products and services. By using our platform, you agree to these Terms and Conditions.


2. Definitions

  • "Platform" refers to the Technical Essentials Web and Application.
  • "Buyer" refers to users purchasing goods or services on the platform.
  • "Seller" refers to users listing and selling goods or services on the platform.
  • "Delivery Personnel" refers to users providing delivery services for purchased goods.
  • "We," "Us," or "Our" refers to Technical Essentials.

3. User Responsibilities

3.1 Buyers

  • Must provide accurate and complete information during purchases.
  • Are responsible for verifying the product details before placing an order.
  • Must ensure timely payment for purchased goods and services.
  • Should report any fraudulent activity immediately.

3.2 Sellers

  • Must provide truthful product descriptions and accurate pricing.
  • Are responsible for fulfilling orders promptly and as described.
  • Should handle customer disputes professionally and fairly.
  • Must comply with all relevant local laws and regulations regarding the sale of goods and services.

3.3 Delivery Personnel

  • Must ensure safe and timely delivery of orders.
  • Are responsible for handling goods with care.
  • Must communicate promptly in case of delivery delays or issues.

4. Payments and Fees

  • Buyers must complete payments through the approved payment gateways.
  • Sellers may be subject to commission fees deducted from sales.
  • Delivery fees are charged based on location and service type.
  • Refunds and disputes will be handled in accordance with the Refund and Dispute Resolution Policy.

5. Order Cancellation and Refunds

  • Buyers can request cancellations before the seller confirms the order.
  • Refunds will be processed as per the refund policy, subject to seller approval.
  • Sellers must process refunds within the stipulated period if a valid request is made.

6. Prohibited Activities Users are strictly prohibited from:

  • Selling counterfeit, illegal, or restricted goods.
  • Engaging in fraudulent activities or misrepresenting products.
  • Abusing, harassing, or threatening other users.
  • Violating intellectual property rights.

7. Liability and Disclaimers

  • Technical Essentials is a marketplace and does not own or control the products sold by third-party sellers.
  • We do not guarantee product quality, accuracy, or availability.
  • We are not liable for delivery delays, product defects, or any disputes between users.

8. Dispute Resolution

  • Buyers and sellers should attempt to resolve disputes amicably.
  • If a resolution is not reached, Technical Essentials may intervene, but its decision is final.
  • Legal disputes will be governed by the laws of [Jurisdiction].

9. Account Suspension and Termination We reserve the right to suspend or terminate accounts that violate these Terms and Conditions, including fraudulent or abusive behavior.


10. Amendments We may update these Terms and Conditions at any time. Users will be notified of any significant changes.


11. Contact Information For inquiries or support, contact us at:

By using the Technical Essentials platform, you acknowledge and agree to these Terms and Conditions.